Our service is our strength - and your advantage!
Operation / Training
Buying an mts machine includes training of your staff and operating support during your first project.
Of course, our experienced operators will assist you in any following project too which is especially recommended when it comes to long and curved drives or difficult soil.
Technical Support
mts offers personal assistance that is individually adapted to your needs and wishes.
We can either prepare you with a technician directly at the job site throughout the entire project. Or otherwise, we have technicians available within 48 hours worldwide. Nevertheless, many problems can be solved without much effort via mtsRemoteSupport®, our remote maintenance system.
Spare Parts
We pay special attention to integrate machine parts that are easy to procure worldwide. Unfortunately this is not possible for all components, due to the high amount of know-how involved. However, to guarantee a fluent spare part delivery, every customer has the option to maintain a consignment stock. It will be delivered together with the machine and contains the most important spare parts needed for an operation period of one year.
Rental / Leasing / Financing
We also offer clients to rent our tunnelling systems or propose leasing options. This way, even smaller projects are profitable for you. In addition, mts is glad to help you with all questions concerning financing.
Used Machines / Refurbishing
We provide you with used/refurbished Tunnelling Systems.
If you have an existing system that needs an update, we can take care of it, no matter which fabricate it is.
Consulting
mts Perforator offers consulting services, such as choosing the right machine but also every possible support for attending a tender.
We take care of your needs
- We train your staff
- Operating support during your projects
- Experienced operators are always by your side
- Assistance adapted to your needs
- Technician directly at the job site if wanted
- Remote maintenance system - mtsRemoteSupport®
- Continuous spare part delivery
- Option to maintain a consignment stock
- Update of older systems, even other fabricates
mts perforator sees itself as the partner of its customer – in every situation.